Last Updated: [22-01-2026]

At GlobelZone, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, shared hosting, VPS, and cloud services, in accordance with GDPR and applicable regional data protection laws.

By accessing or using GlobelZone services, you agree to the terms outlined in this Privacy Policy.

1. Scope of This Policy

This policy applies to:

• Visitors to the GlobelZone website

• Customers using Shared Hosting, VPS Hosting, and Cloud Hosting

• Clients communicating with us via email, support tickets, or other channels

It does not apply to data you store or process on your hosted servers, for which you remain the Data Controller.

2. Information We Collect

2.1 Personal Information

We may collect:

• Full name

• Email address

• Phone number

• Company name

• Billing and contact address

• Tax or VAT information (if applicable)

2.2 Payment & Billing Information

Payments are processed via secure third-party payment gateways. GlobelZone does not store full credit/debit card details.

2.3 Technical & Usage Information

Automatically collected data may include:

• IP address

• Browser type and version

• Device and operating system

• Login timestamps

• Server usage statistics

• Error logs and performance metrics

2.4 Hosting & Service Data

Depending on your service type (Shared, VPS, or Cloud), we may process:

• Account credentials

• Domain and DNS information

• Resource usage (CPU, RAM, storage, bandwidth)

• Support tickets and communications

3. Hosting-Specific Data Responsibilities

Shared Hosting

• GlobelZone acts as a Data Processor

• Customers control the content and data hosted on their accounts

• We do not access hosted data unless required for support or security purposes

VPS & Cloud Hosting

• Customers have full control over servers and hosted content

• GlobelZone is not responsible for data stored within customer-managed environments

• Server-level access is limited to infrastructure maintenance and security

4. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on:

• Contractual necessity (to provide hosting services)

• Legal obligations (billing, tax, compliance)

• Legitimate interests (service improvement, security, fraud prevention)

• User consent, where applicable

5. How We Use Your Information

We use your data to:

• Create and manage hosting accounts

• Deliver Shared, VPS, and Cloud hosting services

• Process payments and invoices

• Monitor service performance and security

• Respond to technical support requests

• Communicate service updates and policy changes

• Prevent fraud, abuse, and unauthorized access

6. Data Security Measures

GlobelZone implements industry-standard security practices, including:

• SSL/TLS encryption

• Secure data centers

• Firewalls and intrusion detection systems

• Access control and authentication policies

• Regular system updates and monitoring

While we strive to protect your data, no method of transmission over the internet is completely secure.

7. Data Sharing & Third Parties

We do not sell or trade your personal information.

Data may be shared only with:

• Payment processors

• Domain registrars

• Infrastructure and cloud providers

• Legal authorities when required by law

All third parties are contractually obligated to protect your data.

8. International Data Transfers

Your information may be processed or stored in data centers located outside your country.
When transferring data internationally, GlobelZone ensures:

• GDPR-compliant safeguards

• Standard contractual clauses (SCCs) where required

9. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality

• Analyze traffic and performance

• Enhance user experience

You can control cookie usage via your browser settings.

10. Data Retention

We retain personal data only for as long as necessary to:

• Provide hosting services

• Meet legal and accounting obligations

• Resolve disputes

Server and account data is deleted or anonymized after service termination, subject to legal requirements.

11. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

Requests can be submitted using the contact details below.

12. Customer Responsibility

Customers are responsible for:

• Securing their hosted applications and data

• Ensuring GDPR compliance for data stored on GlobelZone servers

• Managing backups and access controls within their environment

13. Third-Party Links

GlobelZone may link to third-party websites. We are not responsible for their privacy practices or content.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be published on this page with a revised date.

15. Contact Information

For privacy-related inquiries or data requests, contact us:

GlobelZone
📧 Email: support@globelzone.com
🌐 Website: www.globelzone.com